Category Archives: Computing and IT

A reality check on “citizen development”

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The topic of Citizen Development recently received a lot of attention – the latest coming from new Gartner report and from ebizQ forums. So I’d like to revisit it.

The temptation of “citizen” application development dates back to the prehistory of the PC – the introduction of micro computers and products such as Framework and dBase. That was the time when we entered the market with Magic Software, and I supported the thesis that 4GL’s enable line of business experts to directly implement business applications shortcutting much of the traditional development and programming process. Reality proved otherwise, showing that such easy to use tools actually amplify lack of IT skills, which sometimes led to very unhappy endings. We revised our approach very fast to target system analysts rather than LOB professionals, and observed amazing results – very small teams providing very rich and comprehensive applications (an example in More about Enterprise RIA in practice).

Nowadays, I believe that citizen development can be effective provided the following combination: easy and intuitive assembly and composition tools with adequately enforced governance, and a professionally developed collection of services (building blocks). A good example of such a mix is Convertigo.com, which evolved from Programmatic Integration to Enterprise Mashup’s and now to SOA backend enablement (targeted at IT professionals via an Eclipse based studio) and Front-End composition (targeted at citizen developers with Convertigo’s own Composer as well as other popular composition tools).

What do you think about Citizen Development?

Being pragmatic about Multitenancy and Cloud Computing

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I used to think that multitenancy was a key incentive for Cloud Computing. The experience of the last couple of years leads me to a different view. The Cloud makes IT more ubiquitous, but multitenancy is far from being ubiquitous – so most of the services offered in the cloud are either not multitenant or use some kind of shared-hardware scheme (virtualization). So far there seems to be more cloud computing capacity than there is a demand for it – so the improved resource usage aspect is not so important. I also see that many enterprises adopt the Cloud advantages for their own software, for example rolling out core enterprise applications as RIA’s to their extended ecosystem partners and thus streamlining the supply chain and reducing costs.

My conclusion is that multitenancy is more of a future feature that would emerge when the economy would mandate it. So my recommendation is to adopt application platforms that enable multitenancy and develop future applications as such, and in the meantime take advantage of the Cloud using pragmatic approaches.

The Extended Enterprise – from vision to reality with Rich Internet Application technology

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In the past year I wrote frequently about the manner in which enterprises approach Rich Internet Applications (RIA’s) and Cloud Architecture. I’m happy to see now tangible evidence of this. During the last couple of weeks I received several case descriptions of productive systems, and I’d like to share a couple of particularly interesting cases. For some reason, the more interesting stories come from the Netherlands – I did not figure out yet what’s behind this, but the first RIA example that I described in “More about Enterprise RIA in practice” also originated in that country.

The “Flower Shop” solution is an Enterprise RIA coming from a joint venture of Extendas (ISV specialising in eCommerce solutions) and Van Delft International (one of the leading suppliers of cut flowers in the Netherlands and award winning early adopter of mobile software technology). This application spans the entire supply chain from the FloraHolland exchange through the flower trader (such as Van Delft) to the flower shop. This is an Enterprise Class application, requiring a rich user interaction and transactional capability that is beyond browser based applications. Implemented with uniPaaS, the application is available simply via a URL and login credentials. It is presently being rolled out and is expected to be used by some 1500 flower shops, streamlining the short-lived flower trade, accelerating logistics and reducing overhead.

Another amazing customer of Magic Software is the VanDrie Group, the World’s largest veal producer. VanDrie already had a browser based application, VealVision, providing the full historical details about your piece of Schnitzel from the farmer to the supermarket. This has been now replaced by a fully interactive RIA, enabling each party in the supply chain to feed the system directly – streamlining the short-lived veal trade, accelerating logistics and reducing overhead

As Redmonk analyst Michael Coté commented on these stories, Enterprise RIA’s bring the “boring back-office applications” to the Web era and the usability level which the millennial generation expects from IT. They also remind us the Cloud Computing is not only infrastructure on demand, but has a far reaching business impact and that its adopters already gain a lot from it.

More about Cloud Architecture and Serious Business

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An interesting discussion is developing on ebizQ whether Cloud Computing Too Embryonic to Use for Serious Business Purposes. It shows a consensus that we have to look at the meaning of Cloud Computing in the Enterprise context.

I tend to distinguish between the infrastructure and the software architecture that can support the delivery of enterprise applications in the Cloud (to power users over the web), and the acquisition of such infrastructure and software on a per-use (or other non perpetual) basis.

My personal experience shows that Enterprises are indeed implementing “Cloud Architecture” solutions which are substituting fat Client-Server implementations, but mostly using the traditional business model (perpetual ownership and in-house or hosted location) – when it concerns core and customized solutions. Cloud based infrastructure and applications delivered as a service and on-demand are indeed still limited to “commodity solutions” – collaboration, CRM, etc…

I have described a nice example of these a few months ago (the Segway story and their uniPaaS solution). I’d like to hear more if you have similar or contradictory experiences and observations.